Price: $35.00 - $27.55
(as of Jan 10, 2025 19:36:27 UTC – Details)
Part case study, part manifesto, this groundbreaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare – lean healthcare – is urgently needed and eminently doable. In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.
Publisher : Lean Enterprises Inst Inc; 1st edition (September 15, 2010)
Language : English
Hardcover : 181 pages
ISBN-10 : 1934109274
ISBN-13 : 978-1934109274
Item Weight : 1.2 pounds
Dimensions : 6 x 0.75 x 9.25 inches
Customers say
Customers find the book provides good examples and details for applying lean healthcare to a hospital. They describe it as an easy, worthwhile read that is suitable for any healthcare organization desiring to go on a continuous improvement program. The book is practical and effective for business managers and leaders, providing impressive results in a short period of time.
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